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Psychological Safety

Course Introduction

Workplace culture has climbed the strategic and regulatory agenda in recent years, with a particular focus on psychological safety and the importance of speak up, listen up cultures. Studies show that psychological safety not only leads to a reduction in risk, but increased creativity, innovation and performance - in short, it’s the key to unlocking diversity of thought.

In a psychologically safe workplace, individuals feel able to raise alternative viewpoints, offer new ideas, admit mistakes, or challenge exclusionary behaviour without fear of embarrassment or reprisal. But several barriers stand in the way of speaking up - from a fear of embarrassment or reprisal to a concern that organisations, leaders and managers are not ready or willing to listen.

What will participants learn?

Our engaging and interactive workshop quickly gets to the heart of the issues. We explore how the concept of workplace psychological safety has evolved, why a culture of fear can stand the way of true inclusion and the practical steps leaders and teams can take to foster psychological safety - from inviting alternative perspectives to empowering colleagues to call-out or call-in poor behaviour.

This workshop is relevant to all colleagues, of any seniority.

Key Objectives

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Learn about the concept of psychological safety and how it has evolved

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Understand the danger of cultures of fear and blame and the impact of psychological safety on organisational culture

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Explore the importance of speaking up and listening up to foster inclusivity and counteract bias

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Discover the barriers to speaking up in the workplace and how to overcome them

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Reflect on the practical steps required to create psychological safety in your organisation or team

Deepen your knowledge of the changing DEI landscape and its impact on our tolerance and thresholds

Content

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Context and outcomes

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The origins of workplace psychological safety and how it links to risk, innovation and performance

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The business benefits of adopting a psychologically safe, speak up / listen up culture

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Micro-behaviour - what it is and how it can undermine organisational values and diversity commitments

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Psychological Safety checklist

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Practical tools to speak up, listen up and empower others to do the same

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Personal reflections, actions and next steps

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Working with
Inclusive Group

Inclusive Group will work with you to understand the context for your workshop. This involves a 20-minute discovery call where we explore:

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The background and ‘cultural norms’ of this topic in your organisation

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An overview of the participant group(s)

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Scenarios or examples relevant to your organisation that we can use during the workshop

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Anything else pertaining to the successful delivery of the workshop

Details

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Virtual delivery via Inclusive Group Zoom or your own platform

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In-person delivery at your office or offsite venue (travel expenses will apply)

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Suitable for up to 25 participants

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Customisation of workshop content is available (design fee will apply)

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Please contact us to discuss how this workshop will complement your current EDI activity

Follow-Up

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Talk to us about our additional learning tools, such as nudges, videos and podcasts, to deepen and extend your participants’ understanding and application of this topic.

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